Your order will be delivered to your door by one of our courier partners.
Delivery within South Africa is free for orders valued at more than R400.
The delivery charge for orders less than R400 is R85.
We use courier services and deliver to physical addresses during regular working hours, Monday to Friday (except holidays). Someone must be available at the address to receive the delivery. Please consider using your business address, should this be a problem.
Delivery for available products takes approximately 2-4 working days. To outlying areas and during holiday seasons, it may take an additional day or two.
Please note that expected delivery times are just that, and while we will make every effort to ensure that your order is delivered on time, we can offer no guarantees in that regard.
We do not accept any liability for delayed delivery caused by our courier partners.
Cocoon supplies customers internationally.Should you like to order, please contact us directly to confirm a quote in your local currency (if required), and for shipping of the products on your wishlist.
South African VAT (15%) does not apply to international orders, however, your order may be subject to local duties and taxes.
Please note these are not included in our product prices or shipping quote.